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Supervisory Techniques

Supervisory Techniques

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    R 9 500,00 excl 15% VAT.
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Course Description:

SAQA Qualification ID: SP 0075/06-17

Minimum Credits: 27

NQF Level: 4

Duration: This qualification is run over 15 days


Type of course:

A credit bearing merSETA registered skills programme offered on a full-time  basis over 15 days. 

Purpose of the course:

The course is suitable for people who are heading up a work unit or supervising work. Upon completing this course, learners will be able to allocate tasks to individuals, prepare and conduct meetings, deal with conflict in a meeting and to follow up on meetings. 

Course outline:

The structure of the course focuses on the skills and knowledge required to supervise using relevant supervisory techniques. 

Entry requirements:

Communication and Mathematical Literacy at NQF level 3. 

Upon successful completion of the course, the learner will be proficient in the following areas:
  • Be able to plan, organise and allocate work to an individual or members of a work team.
  • Qualifying learners are capable of preparing for a meeting, conducting a meeting and dealing with conflict in a meeting.
  • Be able to set performance goals and measures, to formulate development plans and to monitor and evaluate performances.
  • Be able to analyse and interpret conflict in their area of operation and contribute towards a conflict resolution/management strategy.

Assessment method:
To monitor the progress and effectiveness of the learning throughout the training, continuous assessments (formative) are carried out by way of written tests and practical assignments. 

*Qualification Certificates are issued by MerSETA

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Course Content:

US10981 - Supervise the work unit to achieve work unit objectives (individuals and teams) - NQF Level 4 - 12 Credits

US13914 - Conduct a formal meeting - NQF Level 3 - 3 Credits

US11473 - Manage individuals and team performances - NQF Level 4 - 8 Credits

US14609 - Participate in the management of conflict - NQF Level 5 - 4 Credits

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