The Professional Office Manager - Responsibilities, Skills & Techniques

Price:
R 4 450,00 excl 15% VAT.
City: Blended Learning
Duration: 2 days
This course is accredited!

Course Description:

To competently fulfil the office management role in your organisation you need to combine a diverse range of responsibilities and skills to ensure that office processes and activities are efficiently managed. This online Professional Office Manager course will equip you with essential skills and techniques for getting the job done by focusing on a range of practical administration and people management skills that are needed in this role.

This highly practical course will assist you in various ways, empowering you to: make your office more organised, reduce costs, keep suppliers on track and on budget, and handle the everyday conflict issues that, if not dealt with, can lead to aggravation from the other employees.

* Aligned to Unit Standard 110003 (8 credits) in the Business Administration Level 4 Qualification. The Unit Standard Assessment is optional and charged at an additional fee of R480 Ex VAT per delegate.

Click below to book this course through our blended learning option (online). If you would like to do this course at our training centre (classroom) instead, please click here.

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Course Content:

Identifying your role as an office manager and what your company requires of you
Moving from administrator to office manager
Getting to grips with service level agreements and performance contracts
Writing clear office policies and procedures – Understanding your company’s objectives, policies, procedures and protocols
Evaluating supplier offerings, sourcing competitive quotes and negotiating favourable rates
Ensuring staff understand what’s expected of them and creating a positive office environment
Resolving common issues with effective solutions

Course Dates

Here are the course dates available for The Professional Office Manager - Responsibilities, Skills & Techniques - Blended Learning.