Course Description:
To competently fulfil the office management role in your organisation you need to combine a diverse range of responsibilities and skills to ensure that office processes and activities are efficiently managed. This 2 day Professional Office Manager course will equip you with essential skills and techniques for getting the job done by focussing on a range of practical administration and people management skills that are needed in this role.
This highly practical course will assist you in various ways, empowering you to: make your office more organised, reduce costs, keep suppliers on track and on budget, and handle the everyday conflict issues that, if not dealt with, can lead to aggravation from the other employees.
* Aligned to Unit Standard 110003 (8 credits) in the Business Administration Level 4 Qualification. The Unit Standard Assessment is optional and charged at an additional fee of R480 Ex VAT per delegate.
Click below to book this course
and attend at our training centre. If you would like to do this course through
our blended learning option (online) instead, please click here.
Course Content:
- Identifying your role as an office manager and what your company requires of you
- Moving from administrator to office manager
- Getting to grips with service level agreements and performance contracts
- Writing clear office policies and procedures – Understanding your company’s objectives, policies, procedures and protocols
- Evaluating supplier offerings, sourcing competitive quotes and negotiating favourable rates
- Ensuring staff understand what’s expected of them and creating a positive office environment
- Resolving common issues with effective solutions
Here are the course dates available for The Professional Office Manager- Responsibilities, Skills & Techniques.
Course Date | Start Date | End Date | Course Duration | City | Venue |
---|---|---|---|---|---|
2023/03/22 | 2023/03/23 | 2 | Johannesburg | CBM Training | |
2023/03/22 | 2023/03/23 | 2 | Blended Learning | Virtual Online Training |