Course Description:
Self-confidence and assertiveness skills are the pillars to personal success in a demanding and unforgiving business environment. Successful professionals in South Africa have all discovered the vast benefits of being assertive at work, and avoiding the traps of becoming too aggressive or submissive.
This practical 2 day Practical Self-Confidence and Assertiveness Skills course will highlight your current level of assertiveness and guide you through a number of practical exercises and case studies that will help you to boost your self-confidence and prepare you to implement your newfound assertiveness skills back in the workplace. Take this opportunity to discover how small changes in the way you communicate will result in increased productivity, motivation and success.
* This course is offered through an Online Blended Approach.
Click below to book this course
and attend at our training centre. If you would like to do this course through
our blended learning option (online) instead, please click here.
Course Content:
- Differentiating between assertive, aggressive and submissive behaviours and their effects on your work
- Determining your level of assertiveness
- Applying assertiveness to improve professionalism
- Learning the dangers of passive-aggressive behaviour
- Employing a proven 4-step plan to be more assertive at home and work – with practical exercises
- Handling a range of difficult business situations assertively without upsetting people in the process
- Understanding self-confidence and how it affects your interactions with others
- Using the 6 major techniques for improving confidence
- Maintaining emotional control especially under stress
Here are the course dates available for Confidence and Assertiveness Skills.
| Course Date | Start Date | End Date | Course Duration | City | Venue |
|---|---|---|---|---|---|
| 2023/04/25 | 2023/04/26 | 2 | Johannesburg | CBM Training | |
| 2023/03/28 | 2023/03/29 | 2 | Cape Town | Peninsula |
