Key Skills for Effective Managers

Managers are often promoted due to their quality of work, not necessarily due to their ability to manage and motivate staff. This leaves new managers on their own to discover how to manage an often challenging group of people. These new management skills are generally learnt through trial and error, leading to a challenging “teething period’ which results in lower productivity, costly mistakes and the loss of valuable staff.

This Key Management Skills for Effective Managers course is a valuable introduction to managing staff and will cover the 10 areas any manager needs to address to become more effective in their position. It will help to improve your leadership style, motivate your staff, handle conflict smoothly, delegate tasks effectively, discipline poor performance and improve the performance of your team.

* Aligned to Unit Standard 24821 (6 credits) in the Generic Management Level 4 Qualification. The Unit Standard Assessment is optional and charged at an additional fee of R 480 Ex VAT per delegate.

* All short course dates are subject to change. Please contact our public training division to confirm dates for our short courses.

* This course is offered through an Online Blended Approach.

Click below to book this course and attend at our training centre. If you would like to do this course through our blended learning option (online) instead, please click here.